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1.

Managing Services Using Technology to Create Value

Managing Services Using Technology to Create Value by Davis, Mark M., Heineke, Ja... ISBN: 9780072464269 List Price: $106.50

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2.

Operations Management Integrating Manufacturing and Services

Operations Management Integrating Manufacturing and Services by Davis, Mark M., Heineke, Ja... ISBN: 9780072948240 List Price: $151.75

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3.

Games and Exercises for Operations Management: Hands-On Learning Activities for Basic Concep...

Games and Exercises for Operations Management: Hands-On Learning Activities for Basic Concep... by Janelle N. Heineke ISBN: 9780205162901 List Price: $31.55